Resolving the attendance recording issue for Android Devices

JISR application offers the Geofencing feature that allows employees to record their attendance from a specific location area that has been configured on their company's account 

The users of Android devices; such as " (OnePlus, Xiaomi, Huawei) may encounter some issues while using JISR geofencing service 

If you have been facing an issue with reflecting the attendance on your mobile app, you may consider trying the below tips and techniques based on the device you use 

Note: 

This article sis ONLY for the below listed mobile brand users: 

• Huawei
• Samsung 

Disclaimer: 

Some tips may differ from a device to another based on the Android  Operating System Version used for this phone in addition to the mobile phone brand itself 

Samsung:

For Samsung mobiles, you may follow the below steps: 

• Go to settings

• In the setting search filed, type Optimize battery usage 

• Click on Optimize Battery Usage Option

• In the search field, type JISR

• Disable the option as shown on the above screenshot so that JISR service will NOT be impacted once the optimize battery usage feature is ON 

 

Huawei