Please note:
- The e-wallet service (Jisr Direct) is currently unavailable for new users who have not previously activated Jisr Direct.
- New users will only be able to pay on Almosafer using bank cards when it's released soon for all customers. Users who have previously activated Jisr Direct service will be able to use both payment methods: Jisr Direct or bank card.
- A 4% service fee is applied to booking payments made through Almosafer, regardless of the payment method used.
When opening the ticket to complete the payment, the available payment methods will be determined as follows:
- A user who has previously activated the e-wallet (Jisr Direct):
- When attempting to complete the payment, this user will be able to choose between paying using the available wallet balance or using a bank card via the "Payment Card" option.
- If the "Payment Card" option is selected, the user will be redirected to the "Payments" page, which will display the bank cards previously added to the system for selection. If no cards have been saved in the system, click on "Add Card."
- You can enter the required payment card details, then click "Pay Now" to complete the booking.
Note:
The system allows payment within 10 minutes only from the time the payment page is opened.
- The user will be redirected to an external payment gateway, "Fatoorati," where the required authentication details must be entered to complete the payment.
2. A new user who has not previously activated the e-wallet (Jisr Direct):
- When attempting to complete the payment, this user will only be able to pay using a bank card via the "Payment Card" option.
- Upon completing the payment, you will be able to download the booked ticket details as a PDF file when you open the ticket window.
Please note that the 'Change Flight' option remains available if users wish to go back and modify their selected flight before submitting the ticket.
Note:
After completing the payment, a booking confirmation will be sent to your email. Additionally, the payment transaction will be recorded in the "Wallet History" section of your Jisr wallet (if the payment was made through Jisr Direct), as the flight ticket payment via Almosafer was processed through it.
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