FAQ about Violations and Actions

1- What is the difference between recording a violation and reporting a violation?

Answer: The differences between recording a violation and reporting a violation can be further detailed in the following article "An Overview of Applying Penalties for Labor Law Violations in Jisr".

2- Does a pending violation remain active unless rejected by the Admin?

Answer: No, a pending violation is automatically rejected after 30 days.

3- What types of violations can I define disciplinary penalties for within the system?

Answer: The Jisr system allows users to define penalties for the following types of violations:

Employee attendance and absenteeism violations.
Employee behavioral violations.
Violations related to working in the institution and work ethics.
Users can also add other types if desired.

4- Can the user specify the action to be taken when activating all laws according to Saudi law?

Answer: Yes, this can be done by clicking on the 'Set All According to Labor Law' button.

5- Does the Jisr system enforce laws only according to Saudi law?

Answer: No, users can customize laws and disciplinary penalties according to the organization's policy.

6- Can the user choose to activate some laws and not all?

Answer: Yes, the user can choose specific laws by selecting (Customize), then they are taken to a screen where they can choose the laws and violations they want to activate in the system.

7- Can a specific action be customized for each repeated violation?

Answer: Yes, a specific action can be customized for each instance of a repeated violation, either based on Saudi labor law or another specified action.

8- What are the steps for recording a violation?

Answer:

From the main screen, the user clicks on "Employees."
Then clicks on "Reported Violations."
Click on "Record Violation."

A violation recording screen appears, where the user enters required data, such as selecting the employee, violation date, number of occurrences, required action to be taken, and the reason.

9- Is any employee entitled to report a violation?

Answer: No, only users with the 'Report Violation' permission are allowed to report a violation.

10- Can the user change the action taken by the user on a violation?

Answer: Yes, the user can change the action unless the action has already been applied to the employee. By clicking on "Take Other Actions," the user can change the designated action for the violation (such as deducting pay for days off, issuing a warning, withholding bonuses, etc.), input the action value, provide any notes on the violation, and then click on "Apply Action."

11- Are penalties deducted from the employee's basic salary only?

Answer: No, the user can specify which salaries the penalties are deducted from, including the "Basic Salary," "Full Package," or "Basic Salary + Selected Allowances." The user can choose the allowances to add to the basic salary from which the deduction will be made.

The user can access the option to choose the method of calculating absenteeism deduction through the following steps:

12- Does taking actions with deductions affect the payroll system?

Answer: Yes, taking actions with deductions can impact the employee's payroll system if the action involves deducting a percentage of the daily wage or deducting a certain number of workdays. You can find more details in this article "The impact Violations & Penalties of on payroll."

13- Can the user cancel a violation recorded in the system?

Answer: Yes, the user can cancel the violation, provided that the user has the "Perform Actions on Applied Violations" permission to cancel the violation, modify the applied action on the violation, as well as accept or reject the request.

14- Who can activate, deactivate, or modify violation items?

Answer: The system admin or users with the "Update Violations and Penalties" permission can activate, deactivate, and modify violation items. They can also add custom items and control violation settings.

15- Can reports related to violations be accessed?

Answer: Yes, reports on "Recorded Violations" can be accessed through the reports and statistics section.

16- How is the employee informed about the violation?

Answer:

1- The system sends a notification within the application (still under update).
2- The system sends an email to the employee, and supervisors can send a custom email to a specific employee (still under update).
3- The employee can log into the application and view the penalty.
Additionally, offline handling methods are also available.

17- Are penalties calculated based on the employee's hours for violations?

Answer: So far, penalties are calculated based on the number of days or a percentage of the daily wage.

18- Is it possible to modify the procedure for a violation if it is "expired"?

 

Answer: No. Unfortunately, violations with an "expired" status cannot be modified, nor can the procedure applied. They are considered "expired," and therefore cannot be modified. They remain in the employee's file.