How to cancel payroll payment transfer via Jisr online payment?

Important Note: The user can cancel the salary transfer process if the salaries haven't reached the employee's account.

After the user completes the salary transfer process as mentioned in the steps in the article "submit payroll payment transfer using Jisr Online Payment" the user can cancel the transfer by following the steps below:

1- On the payroll Screen, select "payment processing" and click on the "Payroll payment tracking" tab.

2- On this screen, choose Payment ID, and at the end of the row, you will find the "Cancel payment".

3- Click on it. After clicking "Cancel payment" a confirmation screen will appear. Click on "Yes, Cancel payment" to confirm the cancellation.

This message will appear to know that the cancellation of the transfer not done.

Note: The status update will occur at least 30 minutes after sending the payroll to the bank.

Related articles:

Steps to activate Jisr online Payment

submit payroll payment transfer using Jisr Online Payment